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The User's app allows an administrator to create, delete and modify users on the system. Other apps that plugin directly to the user directory will automatically display options available to a user account.


The Users application is installed by default and can be accessed from the left-hand navigation panel.

Left-hand Navigation Panel > System Configuration > Account Roles > Users crystal-eye-xdr-navigation-users-app

User Manager

The User Manager section allows the CE XDR administrator to create, view and manage the user accounts. The administrator can also create a dedicated password and assign it to a User. All the user accounts can be configured to be an OpenVPN User, Security Certificates User, or a Web Proxy User. Lastly and most importantly the user can be assigned to one or more groups.


The Crystal Eye XDR comes with a default admin user account which is automatically assigned to the default groups or a newly created group.

How to Create a User Account?

Step 1: In the User Page, click the Add button under the User Manager section.


Step 2: You will now see the User page. Enter the User Name, First Name and the Last Name in the textbox.


Step 3: Enter the desired Password for the newly created user and Verify it by entering again into the textbox below.


Step 4: Enable or Disable VPN User, Security Certificates User and Web Proxy User as per requirements.



The CE XDR administrator can assign a newly created or an existing user to have access to SSL VPN, Security Certificates and Web Proxy.

Step 5: Select the Groups you want the user to be a part of.